Совершенствование оценки качества оказания государственных услуг
The problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual in...
Main Author: | |
---|---|
Format: | Article |
Language: | Russian |
Published: |
Siberian State Automobile and Highway University
2017-08-01
|
Series: | Вестник СибАДИ |
Subjects: | |
Online Access: | https://vestnik.sibadi.org/jour/article/view/358 |
id |
doaj-7e0cc0f2fc874bc697f4a54886fdaab5 |
---|---|
record_format |
Article |
spelling |
doaj-7e0cc0f2fc874bc697f4a54886fdaab52021-07-28T13:54:58ZrusSiberian State Automobile and Highway University Вестник СибАДИ2071-72962658-56262017-08-0104(50)145151354Совершенствование оценки качества оказания государственных услугVladimir Evgenyevich Kalugin0The Siberian Automobile and Highway AcademyThe problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual indicators. It allows to a comprehend sive assessment of the quality of state services in the promotion of employment on the basis of the interpretation of the vector expressed needs and actual achievements. The data on the share change of the Coverage public services non-working population and employers are given.https://vestnik.sibadi.org/jour/article/view/358качествогосударственная услугапотребительединичные показателикомплексная оценка качества государственных услугсфера содействия занятости |
collection |
DOAJ |
language |
Russian |
format |
Article |
sources |
DOAJ |
author |
Vladimir Evgenyevich Kalugin |
spellingShingle |
Vladimir Evgenyevich Kalugin Совершенствование оценки качества оказания государственных услуг Вестник СибАДИ качество государственная услуга потребитель единичные показатели комплексная оценка качества государственных услуг сфера содействия занятости |
author_facet |
Vladimir Evgenyevich Kalugin |
author_sort |
Vladimir Evgenyevich Kalugin |
title |
Совершенствование оценки качества оказания государственных услуг |
title_short |
Совершенствование оценки качества оказания государственных услуг |
title_full |
Совершенствование оценки качества оказания государственных услуг |
title_fullStr |
Совершенствование оценки качества оказания государственных услуг |
title_full_unstemmed |
Совершенствование оценки качества оказания государственных услуг |
title_sort |
совершенствование оценки качества оказания государственных услуг |
publisher |
Siberian State Automobile and Highway University |
series |
Вестник СибАДИ |
issn |
2071-7296 2658-5626 |
publishDate |
2017-08-01 |
description |
The problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual indicators. It allows to a comprehend sive assessment of the quality of state services in the promotion of employment on the basis of the interpretation of the vector expressed needs and actual achievements. The data on the share change of the Coverage public services non-working population and employers are given. |
topic |
качество государственная услуга потребитель единичные показатели комплексная оценка качества государственных услуг сфера содействия занятости |
url |
https://vestnik.sibadi.org/jour/article/view/358 |
work_keys_str_mv |
AT vladimirevgenyevichkalugin soveršenstvovanieocenkikačestvaokazaniâgosudarstvennyhuslug |
_version_ |
1721270030683865088 |