Совершенствование оценки качества оказания государственных услуг

The problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual in...

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Bibliographic Details
Main Author: Vladimir Evgenyevich Kalugin
Format: Article
Language:Russian
Published: Siberian State Automobile and Highway University 2017-08-01
Series:Вестник СибАДИ
Subjects:
Online Access:https://vestnik.sibadi.org/jour/article/view/358
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spelling doaj-7e0cc0f2fc874bc697f4a54886fdaab52021-07-28T13:54:58ZrusSiberian State Automobile and Highway University Вестник СибАДИ2071-72962658-56262017-08-0104(50)145151354Совершенствование оценки качества оказания государственных услугVladimir Evgenyevich Kalugin0The Siberian Automobile and Highway AcademyThe problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual indicators. It allows to a comprehend sive assessment of the quality of state services in the promotion of employment on the basis of the interpretation of the vector expressed needs and actual achievements. The data on the share change of the Coverage public services non-working population and employers are given.https://vestnik.sibadi.org/jour/article/view/358качествогосударственная услугапотребительединичные показателикомплексная оценка качества государственных услугсфера содействия занятости
collection DOAJ
language Russian
format Article
sources DOAJ
author Vladimir Evgenyevich Kalugin
spellingShingle Vladimir Evgenyevich Kalugin
Совершенствование оценки качества оказания государственных услуг
Вестник СибАДИ
качество
государственная услуга
потребитель
единичные показатели
комплексная оценка качества государственных услуг
сфера содействия занятости
author_facet Vladimir Evgenyevich Kalugin
author_sort Vladimir Evgenyevich Kalugin
title Совершенствование оценки качества оказания государственных услуг
title_short Совершенствование оценки качества оказания государственных услуг
title_full Совершенствование оценки качества оказания государственных услуг
title_fullStr Совершенствование оценки качества оказания государственных услуг
title_full_unstemmed Совершенствование оценки качества оказания государственных услуг
title_sort совершенствование оценки качества оказания государственных услуг
publisher Siberian State Automobile and Highway University
series Вестник СибАДИ
issn 2071-7296
2658-5626
publishDate 2017-08-01
description The problems of state services extensions are examined. It is proposed, with the aim of improving the quality and increasing the share of state services market, should be guided by the principles of quality management. To assess the quality of services is recommended to use a system of individual indicators. It allows to a comprehend sive assessment of the quality of state services in the promotion of employment on the basis of the interpretation of the vector expressed needs and actual achievements. The data on the share change of the Coverage public services non-working population and employers are given.
topic качество
государственная услуга
потребитель
единичные показатели
комплексная оценка качества государственных услуг
сфера содействия занятости
url https://vestnik.sibadi.org/jour/article/view/358
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