Utilizing QFD model to determine quality characteristics of the products and priority needs of customers in the medical industry products (Case Study: Plasma seat product in mashhad`s Sahateb medical equipment company)

Quality Function Deployment (QFD) as one of the quality engineering methods; originates from market study and product or service customers identification, where by determining their needs; tries to involve them in all stages of product or service development. This study uses QFD method to apply cust...

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Bibliographic Details
Main Authors: Zeinab Armoun, Mojtaba Javidnia, Zahra Nikkhah Farkhani, Somaye Nasiri
Format: Article
Published: Growing Science 2012-10-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol2/msl_2012_179.pdf