E-Governance Maturity Models: A Meta-ethnographic Study

This study aims to identify the key dimensions that constitute a mature e-Government ecosystem through a systematic review of the existing e-Governance maturity models and a meta-ethnographic approach. The study identifies online presence, facilitating interaction, integrated ecosystem, online payme...

Full description

Bibliographic Details
Main Authors: Sayantan Khanra, Rojers P Joseph
Format: Article
Language:English
Published: Atlantis Press 2019-04-01
Series:The International Technology Management Review
Subjects:
Online Access:https://www.atlantis-press.com/article/125905901/view
Description
Summary:This study aims to identify the key dimensions that constitute a mature e-Government ecosystem through a systematic review of the existing e-Governance maturity models and a meta-ethnographic approach. The study identifies online presence, facilitating interaction, integrated ecosystem, online payments, and participatory e-Democracy as the five key dimensions of mature e-Government systems. Summarizing the extant research on the e-Governance maturity models, the study contributes towards extending the existing literature and provides valuable information useful to the practitioners.
ISSN:1835-5269