Evaluation of the Quality of Hospital Services from Patients\' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study

Evaluation of the Quality of Hospital Services from Patients\' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study

Evaluation of the Quality of Hospital Services from Patients' Perspective Based on SERVQUAL Model in a Selected Teaching Hospital in Kerman: A Case Study   Hashemi Fatemeh1, Avaznejad Nosrat1*, Mehdipour Mahkame2, Karami Robati Fatemeh3   1. MSc, Psychiatric Nursing, Kerman University of Medi...

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Bibliographic Details
Main Authors: Fatemeh Hashemi, Nosrat Avaznejad, Mahkame Mehdipour, Fatemeh Karami Robati
Format: Article
Language:fas
Published: Kerman University of Medical Sciences 2018-09-01
Series:پژوهش‌های سلامت‌محور
Subjects:
Quality of services
Teaching Hospital
Patients
SERVQUAL questionnaire
Online Access:http://hbrj.kmu.ac.ir/article-1-247-en.html

Internet

http://hbrj.kmu.ac.ir/article-1-247-en.html

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