APA (7th ed.) Citation

Valenzo-Jiménez, M. A., Lazaro-López, D. A., & Arroyo, J. A. M. (2019). Application of the SERVQUAL model to evaluate the quality in the transportation service in Morelia, Mexico. Universidad Nacional de Colombia.

Chicago Style (17th ed.) Citation

Valenzo-Jiménez, Marco Alberto, Daniel Adan Lazaro-López, and Jaime Apolinar Martínez- Arroyo. Application of the SERVQUAL Model to Evaluate the Quality in the Transportation Service in Morelia, Mexico. Universidad Nacional de Colombia, 2019.

MLA (8th ed.) Citation

Valenzo-Jiménez, Marco Alberto, et al. Application of the SERVQUAL Model to Evaluate the Quality in the Transportation Service in Morelia, Mexico. Universidad Nacional de Colombia, 2019.