Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union
<p>The present study assesses through quantitative methods the problems specific to consumer protection. We focused on the factors that influence the number of complaints at national level and the perception of consumers that they are protected by public authorities. Data used for the 27 count...
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doaj-8ca9f3c84c2a4861827cbd910b6d782c2021-06-30T05:52:07ZengBabes Bolyai UniversityTransylvanian Review of Administrative Sciences1842-28452014-11-01104318619724Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European UnionCodruţa MARE0Simona-Laura DRAGOȘ1Marcel POP2Cristian Mihai DRAGOȘ3Lecturer, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, RomaniaLecturer, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania Laboratory of Economics Orléans (LEO), Orléans University, France(corresponding author) Associate Professor, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, RomaniaAssociate Professor, Faculty of Economics and Business Administration, Babeș-Bolyai University, Cluj-Napoca, Romania Laboratory of Economics Orléans (LEO), Orléans University, France<p>The present study assesses through quantitative methods the problems specific to consumer protection. We focused on the factors that influence the number of complaints at national level and the perception of consumers that they are protected by public authorities. Data used for the 27 countries of the European Union were collected by official institutions, such as Heritage Foundations, United Nations Development Programme and the European Commission. Two types of econometric tools were employed: Ordinary Least Squares Multiple Regression and Spatial Econometric methods, such as map analysis, Moran’s I test for spatial autocorrelation and spatial regression. The results are convincing in what regards the institutional factors. Other types of behavior, such as social factors and spatial neighborhood effects, could not be highlighted.</p>https://rtsa.ro/tras/index.php/tras/article/view/12consumer protection perception, quality of public institutions, confidence versus complaints, ols regression, spatial econometrics |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Codruţa MARE Simona-Laura DRAGOȘ Marcel POP Cristian Mihai DRAGOȘ |
spellingShingle |
Codruţa MARE Simona-Laura DRAGOȘ Marcel POP Cristian Mihai DRAGOȘ Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union Transylvanian Review of Administrative Sciences consumer protection perception, quality of public institutions, confidence versus complaints, ols regression, spatial econometrics |
author_facet |
Codruţa MARE Simona-Laura DRAGOȘ Marcel POP Cristian Mihai DRAGOȘ |
author_sort |
Codruţa MARE |
title |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union |
title_short |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union |
title_full |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union |
title_fullStr |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union |
title_full_unstemmed |
Institutional, Sociological and Spatial Factors Influencing Consumer Protection Perceptions in the European Union |
title_sort |
institutional, sociological and spatial factors influencing consumer protection perceptions in the european union |
publisher |
Babes Bolyai University |
series |
Transylvanian Review of Administrative Sciences |
issn |
1842-2845 |
publishDate |
2014-11-01 |
description |
<p>The present study assesses through quantitative methods the problems specific to consumer protection. We focused on the factors that influence the number of complaints at national level and the perception of consumers that they are protected by public authorities. Data used for the 27 countries of the European Union were collected by official institutions, such as Heritage Foundations, United Nations Development Programme and the European Commission. Two types of econometric tools were employed: Ordinary Least Squares Multiple Regression and Spatial Econometric methods, such as map analysis, Moran’s I test for spatial autocorrelation and spatial regression. The results are convincing in what regards the institutional factors. Other types of behavior, such as social factors and spatial neighborhood effects, could not be highlighted.</p> |
topic |
consumer protection perception, quality of public institutions, confidence versus complaints, ols regression, spatial econometrics |
url |
https://rtsa.ro/tras/index.php/tras/article/view/12 |
work_keys_str_mv |
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