The Impact of Corporate Social Responsibility on the Workforce of Selected Business Firms in the United Arab Emirates: A Nascent Economy

• Main Authors: Jacob Cherian, Robert Pech
• Format: Article
• Language: English
• Published: MDPI AG 2017-11-01
• Series: Sustainability
• Subjects: corporate social responsibility; UAE; employees’ behavior; shared value; policies
• Online Access: https://www.mdpi.com/2071-1050/9/11/2077

The main purpose of this study is to explore the impact of Corporate Social Responsibility (CSR) on employees working in two United Arab Emirates (UAE)-based companies. “Hilti Emirates” and “EROS Group” are the two companies that engage in a number of CSR applications which were focused on India in 2015. The impact of CSR on the companies is the key focus in this study by gauging employees’ and managers’ perceptions. Primary data were collected by means of a prepared questionnaire that concentrated on employee and managerial behavior and attitudes, while secondary data were collected from theoretical articles and published company reports. Data were analyzed by means of statistical analysis using SPSS software. Methods like factor analysis, descriptive analysis and ANOVA in SPSS software are helpful in assessing the effect of CSR on employees, and hence companies, in the UAE. The main findings of the study are that employees can develop a behavioral change depending on the nature of CSR practices within the company. In turn, CSR polices are sustainable in relation to company profit which may vary from one company to another and one financial year to another. Therefore, this study concludes that employee behavior regarding CSR policies has notable and positive implications, relevant to the company as well as to the employees and management. The two leading UAE companies demonstrate a confluent pattern of CSR practices and effects that may also relate to employee behavior in other economies, although the researchers encourage more investigations to corroborate that view.