Using The SERVQUAL model in perfomance Measurment of national program of Iranian Hospitals Evaluation
Background: Various studies have highlighted the importance of accreditation as a ubiquitous performance measurement system of hospitals. However, the effectiveness of this mechanism has not been addressed, as much it deserves, in developing countries. Therefore, current study intends to investigate...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
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Tehran University of Medical Sciences
2010-02-01
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| Series: | بیمارستان |
| Subjects: | |
| Online Access: | http://jhosp.tums.ac.ir/article-1-98-en.html |