Problem-Focused Coping Strategies, Workplace Bullying, and Sustainability of HEIs

• Main Authors: Amina Muazzam, Ambreen Anjum, Anna Visvizi
• Format: Article
• Language: English
• Published: MDPI AG 2020-12-01
• Series: Sustainability
• Subjects: talent management; HEI sustainability; bullying; coping strategies; problem-focused coping strategies; managerial implications
• Online Access: https://www.mdpi.com/2071-1050/12/24/10565

Amid the strain related to the necessity of distance learning and related organizational adjustments in higher education institutions (HEIs), this paper re-examines the problem-focused coping strategy and its efficiency in addressing work-related strain. A case for the centrality of a problem-focused coping strategy in maintaining sustainability and resilience of HEIs is made. To this end, the spotlight is directed at workplace bullying in HEIs, which—due to its implications for absenteeism, turnover, and productivity—represents one of the most challenging issues in talent management in HEIs. What is termed here “hidden cost of workplace bullying” constitutes a direct challenge for HEIs sustainability and resilience. The discussion and the findings elaborated in this paper are based on a survey (n = 400) conducted across HEIs in Pakistan. It is argued that the findings are generalizable, which makes this paper an important addition to the literature on sustainability and resilience in HEIs.