The Role of Customers’ Relationship Orientation in Perceiving Relational Benefits

Objective: According to the relationship benefits approach, companies are required to provide relationship benefits to the customers in order to build and maintain the relationships, which is costly and time consuming in practice. But, the main question is whether the customers whose level of relati...

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Bibliographic Details
Main Authors: Alireza Tourchian, Samad Aali, Naser Sanoubar, Alireza Bafandeh Zendeh
Format: Article
Language:fas
Published: University of Tehran 2021-02-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_80143_92edc2455a08d1cd60d9980786560734.pdf

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