The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016
Abstract Background Supportive supervision is one of the interventions that fosters program improvement by way of imparting knowledge and skills to health workers. The basic challenge in supportive supervision is the availability of data in real time for timely and effective feedback. Thus, the main...
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doaj-a2ad4cb6ef2042d6aedf3d586a2da3472020-11-25T01:15:39ZengBMCBMC Public Health1471-24582018-12-0118S4758110.1186/s12889-018-6189-8The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016Sisay G. Tegegne0Faisal Shuaib1Fiona Braka2Pascal Mkanda3Tesfaye B. Erbeto4Aron Aregay5Oyaole D. Rasheed6Akpan G. Ubong7Njie Alpha8Ahmed Khedr9Mirghani A. Isameldin10Yared G. Yehushualet11Charity Warigon12Usman Adamu13Eunice Damisa14Bassey Okposen15Peter Nsubuga16Rui G. Vaz17Wondimagegnehu Alemu18World Health Organization Country OfficeNational Primary Health Care Development AgencyWorld Health Organization Country OfficeWorld Health Organization, Regional Office for AfricaWorld Health Organization Country OfficeWorld Health Organization Country OfficeWorld Health Organization Country OfficeWorld Health Organization, Regional Office for AfricaWorld Health Organization Country OfficeWorld Health Organization Country OfficeWorld Health Organization Country OfficeWorld Health Organization Country OfficeWorld Health Organization Country OfficeNational Primary Health Care Development AgencyNational Primary Health Care Development AgencyNational Primary Health Care Development AgencyGlobal Public Health Care SolutionsWorld Health Organization, HeadquartersWorld Health Organization Country OfficeAbstract Background Supportive supervision is one of the interventions that fosters program improvement by way of imparting knowledge and skills to health workers. The basic challenge in supportive supervision is the availability of data in real time for timely and effective feedback. Thus, the main objective of this study was to determine the contribution of real-time data collection during supportive supervision for timely feedback and generation of evidence for health intervention planning. Methods We analyzed supportive supervision records collected through handheld devices employing the open data kit (ODK) platform from July 2015 to June 2016. Supervision was conducted across the country by 592 World Health Organization (WHO) officers. The availability of real-time data and the distance of health facilities to the community were analyzed. Results During the study period, 90,396 health facilities were supervised. The average time spent during supervision varied from 1.53 to 3.78 h across the six geopolitical zones of the country. The average interval between completion of the supervisory checklist and synchronization with the server varied from 3.9 h to 7.5 h. The average distance between the health facility and a ward varied from 5 to 24 km. Conclusion The use of handheld devices for supportive supervision provided real-time data from health facilities to state and zonal levels for analysis and feedback. Program officers used the findings to rectify process indicators in time for a better outcome.http://link.springer.com/article/10.1186/s12889-018-6189-8Real-time dataSupportive supervisionTimely feedbackHealth facility distance |
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DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Sisay G. Tegegne Faisal Shuaib Fiona Braka Pascal Mkanda Tesfaye B. Erbeto Aron Aregay Oyaole D. Rasheed Akpan G. Ubong Njie Alpha Ahmed Khedr Mirghani A. Isameldin Yared G. Yehushualet Charity Warigon Usman Adamu Eunice Damisa Bassey Okposen Peter Nsubuga Rui G. Vaz Wondimagegnehu Alemu |
spellingShingle |
Sisay G. Tegegne Faisal Shuaib Fiona Braka Pascal Mkanda Tesfaye B. Erbeto Aron Aregay Oyaole D. Rasheed Akpan G. Ubong Njie Alpha Ahmed Khedr Mirghani A. Isameldin Yared G. Yehushualet Charity Warigon Usman Adamu Eunice Damisa Bassey Okposen Peter Nsubuga Rui G. Vaz Wondimagegnehu Alemu The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 BMC Public Health Real-time data Supportive supervision Timely feedback Health facility distance |
author_facet |
Sisay G. Tegegne Faisal Shuaib Fiona Braka Pascal Mkanda Tesfaye B. Erbeto Aron Aregay Oyaole D. Rasheed Akpan G. Ubong Njie Alpha Ahmed Khedr Mirghani A. Isameldin Yared G. Yehushualet Charity Warigon Usman Adamu Eunice Damisa Bassey Okposen Peter Nsubuga Rui G. Vaz Wondimagegnehu Alemu |
author_sort |
Sisay G. Tegegne |
title |
The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 |
title_short |
The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 |
title_full |
The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 |
title_fullStr |
The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 |
title_full_unstemmed |
The role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in Nigeria, 2015–2016 |
title_sort |
role of supportive supervision using mobile technology in monitoring and guiding program performance: a case study in nigeria, 2015–2016 |
publisher |
BMC |
series |
BMC Public Health |
issn |
1471-2458 |
publishDate |
2018-12-01 |
description |
Abstract Background Supportive supervision is one of the interventions that fosters program improvement by way of imparting knowledge and skills to health workers. The basic challenge in supportive supervision is the availability of data in real time for timely and effective feedback. Thus, the main objective of this study was to determine the contribution of real-time data collection during supportive supervision for timely feedback and generation of evidence for health intervention planning. Methods We analyzed supportive supervision records collected through handheld devices employing the open data kit (ODK) platform from July 2015 to June 2016. Supervision was conducted across the country by 592 World Health Organization (WHO) officers. The availability of real-time data and the distance of health facilities to the community were analyzed. Results During the study period, 90,396 health facilities were supervised. The average time spent during supervision varied from 1.53 to 3.78 h across the six geopolitical zones of the country. The average interval between completion of the supervisory checklist and synchronization with the server varied from 3.9 h to 7.5 h. The average distance between the health facility and a ward varied from 5 to 24 km. Conclusion The use of handheld devices for supportive supervision provided real-time data from health facilities to state and zonal levels for analysis and feedback. Program officers used the findings to rectify process indicators in time for a better outcome. |
topic |
Real-time data Supportive supervision Timely feedback Health facility distance |
url |
http://link.springer.com/article/10.1186/s12889-018-6189-8 |
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