QFD aplicado ao desenvolvimento de software: priorização de requisitos do cliente em uma matriz de funções

Quality Function Deployment (QFD) is a method extensively used in product development in a wide range of industries. One of the applications is for software development. In this paper, we seek to demonstrate a QFD application to assist a better understanding of customer requirements, thereby facilit...

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Bibliographic Details
Main Authors: Lisiane Scalvenzi, Paulo A. Cauchick Miguel
Format: Article
Language:Portuguese
Published: Universidade Nove de Julho 2016-01-01
Series:Exacta
Online Access:http://www.redalyc.org/articulo.oa?id=81049426010