Application of the enterprise management tools Lean Six Sigma and PMBOK in developing a program of research management

• Main Authors: Cora Hors, Anna Carla Goldberg, Ederson Haroldo Pereira de Almeida, Fernando Galan Babio Júnior, Luiz Vicente Rizzo
• Format: Article
• Language: English
• Published: Instituto Israelita de Ensino e Pesquisa Albert Einstein
• Series: Einstein (São Paulo)
• Subjects: instrumentos para a gestão da atividade científica; gestão do conhecimento para a pesquisa em saúde
• Online Access: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S1679-45082012000400015&lng=en&tlng=en
• ISSN: 1679-4508; 2317-6385

OBJECTIVE: Introduce a program for the management of scientific research in a General Hospital employing the business management tools Lean Six Sigma and PMBOK for project management in this area. METHODS: The Lean Six Sigma methodology was used to improve the management of the institution's scientific research through a specific tool (DMAIC) for identification, implementation and posterior analysis based on PMBOK practices of the solutions found. RESULTS: We present our solutions for the management of institutional research projects at the Sociedade Beneficente Israelita Brasileira Albert Einstein. The solutions were classified into four headings: people, processes, systems and organizational culture. A preliminary analysis of these solutions showed them to be completely or partially compliant to the processes described in the PMBOK Guide. CONCLUSION: In this post facto study, we verified that the solutions drawn from a project using Lean Six Sigma methodology and based on PMBOK enabled the improvement of our processes dealing with the management of scientific research carried out in the institution and constitutes a model to contribute to the search of innovative science management solutions by other institutions dealing with scientific research in Brazil.