Client-Centricity: the Basic Approaches to Definition
The article identifies the key prerequisites for establishing and explores the evolution of development of the conception of сlient-сentricity. It is determined that the majority of researchers identify сlient-сentricity with such concepts as: customer сentricity, customer orientation, market orient...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Research Centre of Industrial Problems of Development of NAS of Ukraine
2019-08-01
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| Series: | Bìznes Inform |
| Subjects: | |
| Online Access: | http://www.business-inform.net/export_pdf/business-inform-2019-8_0-pages-244_252.pdf |