Customer Relationship Marketing in Martial Arts

The present paper reviews good practices in modern management and marketing for sports clubs, especially in the Martial Arts. Objectives: to study how modern management and especially marketing should impact the development of martial arts clubs in Romania, by comparison to good practices identifi...

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Bibliographic Details
Main Author: Corneliu Miron
Format: Article
Language:English
Published: Danubius University 2021-06-01
Series:EIRP Proceedings
Subjects:
Online Access:https://dp.univ-danubius.ro/index.php/EIRP/article/view/155/204
Description
Summary:The present paper reviews good practices in modern management and marketing for sports clubs, especially in the Martial Arts. Objectives: to study how modern management and especially marketing should impact the development of martial arts clubs in Romania, by comparison to good practices identified in the USA. Prior Work: most available data is from USA, and relevant literature has been thoroughly reviewed, with an emphasis on modern marketing practices; Approach: for the purpose of clearly identifying marketing and management influence, a survey has been submitted to all known martial arts clubs registered in Romania; Results: survey results highlight the importance of modern marketing in attracting new practitioners, while modern management should make the sports activity lucrative and profitable; Implications: present findings and their interpretation are meant to provide academics and researchers with a foundation for further studies, as well as to send a signal to the policy-makers in charge; Value: according to our knowledge, this is the first study on this subject in Romania, and its’ importance is relevant as a significant part of the health system and policies.
ISSN:2067-9211
2069-9344