Customer Satisfaction, Revisit Intention and Promoting Ferry Transportation
This study aims to prove the research model about the relationship between customer satisfaction, revisit intention and words of mouth. The literature review used begins with marketing management, then the dynamics between the variables raised. The research method chosen is a quantitative approach;...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Professional Muda Cendekia Publishing
2020-09-01
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| Series: | Journal of Business and Management Review |
| Subjects: | |
| Online Access: | https://profesionalmudacendekia.com/index.php/jbmr/article/view/36 |
