Improving the Response Time of Online Letter Management Application Users: an Application of Social Representation Theory of Shame

One of the most important and potential problems encountered in an official online letter management application is the recipients' late response. This action research aims to improve the recipients' response time and determine the central core of shyness according to response time categor...

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Bibliographic Details
Main Authors: Jefri Marzal, Wahyu Budiman, - Adrefiza, Benetika F. Hutabarat, Wawan Kurniawan
Format: Article
Language:English
Published: Politeknik Negeri Padang 2021-03-01
Series:JOIV: International Journal on Informatics Visualization
Subjects:
Online Access:http://joiv.org/index.php/joiv/article/view/442