Is certification for sustainable tourism complementary to ISO 9000 certi fi cation? The case of the Parque del Lago Hotel in Costa Rica
The value of this paper lies in the fact that it provides a comparative analysis between ISO 9000:2000 standards and the Costa Rica CST sustainability standard. It aims to obtain differences and similarities between both certification systems from this comparison and to analyze how they contribute t...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Instituto de Investigación Social y Turismo
2011-10-01
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Series: | PASOS Revista de Turismo y Patrimonio Cultural |
Subjects: | |
Online Access: | http://www.pasosonline.org/Publicados/9411/PS0411_05.pdf |