Improving emotive communication: verbal, prosodic and kinesic conflictavoidance techniques

Industrial language programme developers who wish to improve emotive communication and reduce supervisor-worker conflicts can profit from recent research by interactional psychologists, social psychologists and investigators of nonverbal communication. Three emotive aspects of speech are central to...

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Bibliographic Details
Main Authors: Horst Arndt, Richard W. Janney
Format: Article
Language:Afrikaans
Published: Stellenbosch University 2013-02-01
Series:Per Linguam : A Journal of Language Learning
Online Access:http://perlinguam.journals.ac.za/pub/article/view/513