A Transparency Maturity Model for Government Software Tenders

Over the last two decades, governments have increased their investment in information technology to improve the use of public resources, using public electronic procurement systems to obtain better prices, better solutions and to show transparency in the procurement process. Public procurement of so...

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Bibliographic Details
Main Authors: Jorge Hochstetter, Carla Vairetti, Carlos Cares, Mauricio Garcia Ojeda, Sebastian Maldonado
Format: Article
Language:English
Published: IEEE 2021-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/9381194/
Description
Summary:Over the last two decades, governments have increased their investment in information technology to improve the use of public resources, using public electronic procurement systems to obtain better prices, better solutions and to show transparency in the procurement process. Public procurement of software development projects is specific acquisitions having specific technical, methodological, and management constraints that make transparency an elusive target. This article proposes a maturity model as a tool to measure tendering transparency when government agencies procure software development. We have used a procedural model to support the design of maturity models along four dimensions: Institutionalization, Software procurement process, Communication, and Accountability. We have defined a five-step model, and we have tested it with real government buyers. The model is supported by an appraisal tool that helps to guide the next steps in the transparency of software acquisitions.
ISSN:2169-3536