Proposal of a framework for product-service systems characterization

Abstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and th...

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Main Authors: Fernanda Hansch Beuren, Thayla Tavares Sousa-Zomer, Paulo Augusto Cauchick-Miguel
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2017-11-01
Series:Production
Subjects:
PSS
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132017000100327&lng=en&tlng=en
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spelling doaj-af4a68a3d37944e6b0cb8aaba0b9dc7c2020-11-24T23:13:37ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Production1980-54112017-11-0127010.1590/0103-6513.20170052S0103-65132017000100327Proposal of a framework for product-service systems characterizationFernanda Hansch BeurenThayla Tavares Sousa-ZomerPaulo Augusto Cauchick-MiguelAbstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and the main characteristics of PSS life cycle phases, characterizing a PSS process model. A systematic literature review was carried out to identify the PSS life cycle phases and the conceptual elements that characterize each phase. The PSS life cycle was structured based on service life cycle from the customer perspective. Afterwards, the conceptual framework was built for PSS characterization considering business model, engineering and design aspects that may be useful to guide PSS solutions development. The paper aims to make a theoretical contribution by understanding what should be done and how to perform the activities during PSS life cycle at a systemic level.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132017000100327&lng=en&tlng=enProduct-service systemsPSSDesignLife cycle managementConceptual framework
collection DOAJ
language English
format Article
sources DOAJ
author Fernanda Hansch Beuren
Thayla Tavares Sousa-Zomer
Paulo Augusto Cauchick-Miguel
spellingShingle Fernanda Hansch Beuren
Thayla Tavares Sousa-Zomer
Paulo Augusto Cauchick-Miguel
Proposal of a framework for product-service systems characterization
Production
Product-service systems
PSS
Design
Life cycle management
Conceptual framework
author_facet Fernanda Hansch Beuren
Thayla Tavares Sousa-Zomer
Paulo Augusto Cauchick-Miguel
author_sort Fernanda Hansch Beuren
title Proposal of a framework for product-service systems characterization
title_short Proposal of a framework for product-service systems characterization
title_full Proposal of a framework for product-service systems characterization
title_fullStr Proposal of a framework for product-service systems characterization
title_full_unstemmed Proposal of a framework for product-service systems characterization
title_sort proposal of a framework for product-service systems characterization
publisher Associação Brasileira de Engenharia de Produção (ABEPRO)
series Production
issn 1980-5411
publishDate 2017-11-01
description Abstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and the main characteristics of PSS life cycle phases, characterizing a PSS process model. A systematic literature review was carried out to identify the PSS life cycle phases and the conceptual elements that characterize each phase. The PSS life cycle was structured based on service life cycle from the customer perspective. Afterwards, the conceptual framework was built for PSS characterization considering business model, engineering and design aspects that may be useful to guide PSS solutions development. The paper aims to make a theoretical contribution by understanding what should be done and how to perform the activities during PSS life cycle at a systemic level.
topic Product-service systems
PSS
Design
Life cycle management
Conceptual framework
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132017000100327&lng=en&tlng=en
work_keys_str_mv AT fernandahanschbeuren proposalofaframeworkforproductservicesystemscharacterization
AT thaylatavaressousazomer proposalofaframeworkforproductservicesystemscharacterization
AT pauloaugustocauchickmiguel proposalofaframeworkforproductservicesystemscharacterization
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