Proposal of a framework for product-service systems characterization
Abstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and th...
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Associação Brasileira de Engenharia de Produção (ABEPRO)
2017-11-01
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doaj-af4a68a3d37944e6b0cb8aaba0b9dc7c2020-11-24T23:13:37ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Production1980-54112017-11-0127010.1590/0103-6513.20170052S0103-65132017000100327Proposal of a framework for product-service systems characterizationFernanda Hansch BeurenThayla Tavares Sousa-ZomerPaulo Augusto Cauchick-MiguelAbstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and the main characteristics of PSS life cycle phases, characterizing a PSS process model. A systematic literature review was carried out to identify the PSS life cycle phases and the conceptual elements that characterize each phase. The PSS life cycle was structured based on service life cycle from the customer perspective. Afterwards, the conceptual framework was built for PSS characterization considering business model, engineering and design aspects that may be useful to guide PSS solutions development. The paper aims to make a theoretical contribution by understanding what should be done and how to perform the activities during PSS life cycle at a systemic level.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132017000100327&lng=en&tlng=enProduct-service systemsPSSDesignLife cycle managementConceptual framework |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Fernanda Hansch Beuren Thayla Tavares Sousa-Zomer Paulo Augusto Cauchick-Miguel |
spellingShingle |
Fernanda Hansch Beuren Thayla Tavares Sousa-Zomer Paulo Augusto Cauchick-Miguel Proposal of a framework for product-service systems characterization Production Product-service systems PSS Design Life cycle management Conceptual framework |
author_facet |
Fernanda Hansch Beuren Thayla Tavares Sousa-Zomer Paulo Augusto Cauchick-Miguel |
author_sort |
Fernanda Hansch Beuren |
title |
Proposal of a framework for product-service systems characterization |
title_short |
Proposal of a framework for product-service systems characterization |
title_full |
Proposal of a framework for product-service systems characterization |
title_fullStr |
Proposal of a framework for product-service systems characterization |
title_full_unstemmed |
Proposal of a framework for product-service systems characterization |
title_sort |
proposal of a framework for product-service systems characterization |
publisher |
Associação Brasileira de Engenharia de Produção (ABEPRO) |
series |
Production |
issn |
1980-5411 |
publishDate |
2017-11-01 |
description |
Abstract Product-service systems (PSS) design raises new issues, among which the need of encompassing a life cycle perspective. The aim of this paper is to propose a conceptual framework for PSS characterization through its life cycle. The purpose is to understand the structure, the sequence, and the main characteristics of PSS life cycle phases, characterizing a PSS process model. A systematic literature review was carried out to identify the PSS life cycle phases and the conceptual elements that characterize each phase. The PSS life cycle was structured based on service life cycle from the customer perspective. Afterwards, the conceptual framework was built for PSS characterization considering business model, engineering and design aspects that may be useful to guide PSS solutions development. The paper aims to make a theoretical contribution by understanding what should be done and how to perform the activities during PSS life cycle at a systemic level. |
topic |
Product-service systems PSS Design Life cycle management Conceptual framework |
url |
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132017000100327&lng=en&tlng=en |
work_keys_str_mv |
AT fernandahanschbeuren proposalofaframeworkforproductservicesystemscharacterization AT thaylatavaressousazomer proposalofaframeworkforproductservicesystemscharacterization AT pauloaugustocauchickmiguel proposalofaframeworkforproductservicesystemscharacterization |
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