APA (7th ed.) Citation

Yanti, F., & Dewi, A. P. (2017). UPAYA MENINGKATKAN LAYANAN JASA DAN MENURUNKAN CUSTOMER COMPLAIN MENGGUNAKAN METODE FUZZY- SERVQUAL DI PT. EUROTRANS CHARTER INDONESIA. Industrial Engineering Department Faculty of Industrial Technology Universitas Ahmad Dahlan.

Chicago Style (17th ed.) Citation

Yanti, Febri, and Ariya Purnamasari Dewi. UPAYA MENINGKATKAN LAYANAN JASA DAN MENURUNKAN CUSTOMER COMPLAIN MENGGUNAKAN METODE FUZZY- SERVQUAL DI PT. EUROTRANS CHARTER INDONESIA. Industrial Engineering Department Faculty of Industrial Technology Universitas Ahmad Dahlan, 2017.

MLA (8th ed.) Citation

Yanti, Febri, and Ariya Purnamasari Dewi. UPAYA MENINGKATKAN LAYANAN JASA DAN MENURUNKAN CUSTOMER COMPLAIN MENGGUNAKAN METODE FUZZY- SERVQUAL DI PT. EUROTRANS CHARTER INDONESIA. Industrial Engineering Department Faculty of Industrial Technology Universitas Ahmad Dahlan, 2017.