The Role of Value Stream Mapping in Healthcare Services: A Scoping Review
Lean healthcare aims to manage and improve the processes in the healthcare sector by eliminating everything that adds no value by improving quality of services, ensuring patient safety and facilitating health professionals’ work to achieve a flexible and reliable organization. Value Stream Mapping (...
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doaj-b32a52ff1ac947af9017f196cc391bc02021-01-23T00:01:58ZengMDPI AGInternational Journal of Environmental Research and Public Health1661-78271660-46012021-01-011895195110.3390/ijerph18030951The Role of Value Stream Mapping in Healthcare Services: A Scoping ReviewJuan A. Marin-Garcia0Pilar I. Vidal-Carreras1Julio J. Garcia-Sabater2ROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, SpainROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, SpainROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, SpainLean healthcare aims to manage and improve the processes in the healthcare sector by eliminating everything that adds no value by improving quality of services, ensuring patient safety and facilitating health professionals’ work to achieve a flexible and reliable organization. Value Stream Mapping (VSM) is considered the starting point of any lean implementation. Some papers report applications of VSM in healthcare services, but there has been less attention paid to their contribution on sustainability indicators. The purpose of this work is to analyze the role of VSM in this context. To do so, a scoping review of works from recent years (2015 to 2019) was done. The results show that most applications of VSM reported are in the tertiary level of care, and the United States of America (USA) is the country which leads most of the applications published. In relation with the development of VSM, a heterogeneity in the maps and the sustainability indicators is remarkable. Moreover, only operational and social sustainability indicators are commonly included. We can conclude that more standardization is required in the development of the VSM in the healthcare sector, also including the environmental indicators.https://www.mdpi.com/1660-4601/18/3/951lean healthcareValue Stream Mapping (VSM)patient flowprocess improvementsystematic literature reviewsustainability |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Juan A. Marin-Garcia Pilar I. Vidal-Carreras Julio J. Garcia-Sabater |
spellingShingle |
Juan A. Marin-Garcia Pilar I. Vidal-Carreras Julio J. Garcia-Sabater The Role of Value Stream Mapping in Healthcare Services: A Scoping Review International Journal of Environmental Research and Public Health lean healthcare Value Stream Mapping (VSM) patient flow process improvement systematic literature review sustainability |
author_facet |
Juan A. Marin-Garcia Pilar I. Vidal-Carreras Julio J. Garcia-Sabater |
author_sort |
Juan A. Marin-Garcia |
title |
The Role of Value Stream Mapping in Healthcare Services: A Scoping Review |
title_short |
The Role of Value Stream Mapping in Healthcare Services: A Scoping Review |
title_full |
The Role of Value Stream Mapping in Healthcare Services: A Scoping Review |
title_fullStr |
The Role of Value Stream Mapping in Healthcare Services: A Scoping Review |
title_full_unstemmed |
The Role of Value Stream Mapping in Healthcare Services: A Scoping Review |
title_sort |
role of value stream mapping in healthcare services: a scoping review |
publisher |
MDPI AG |
series |
International Journal of Environmental Research and Public Health |
issn |
1661-7827 1660-4601 |
publishDate |
2021-01-01 |
description |
Lean healthcare aims to manage and improve the processes in the healthcare sector by eliminating everything that adds no value by improving quality of services, ensuring patient safety and facilitating health professionals’ work to achieve a flexible and reliable organization. Value Stream Mapping (VSM) is considered the starting point of any lean implementation. Some papers report applications of VSM in healthcare services, but there has been less attention paid to their contribution on sustainability indicators. The purpose of this work is to analyze the role of VSM in this context. To do so, a scoping review of works from recent years (2015 to 2019) was done. The results show that most applications of VSM reported are in the tertiary level of care, and the United States of America (USA) is the country which leads most of the applications published. In relation with the development of VSM, a heterogeneity in the maps and the sustainability indicators is remarkable. Moreover, only operational and social sustainability indicators are commonly included. We can conclude that more standardization is required in the development of the VSM in the healthcare sector, also including the environmental indicators. |
topic |
lean healthcare Value Stream Mapping (VSM) patient flow process improvement systematic literature review sustainability |
url |
https://www.mdpi.com/1660-4601/18/3/951 |
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