Influence of the technical operation of passenger road transport on the quality indicators of transportation in interregional traffic

• Main Authors: Epifanov Vyacheslav, Obshivalkin Michael, Generalova Kristina
• Format: Article
• Language: English
• Published: EDP Sciences 2021-01-01
• Series: MATEC Web of Conferences
• Online Access: https://www.matec-conferences.org/articles/matecconf/pdf/2021/10/matecconf_itmts2021_00025.pdf

In order to improve transport services for the population, it is necessary, based on the accumulated experience and wishes of passengers, to carefully study and analyze information on the quality of transport services. This requires the development of modern methods that will effectively improve the level of transport activities. The main prerequisites will be the development of methodological regulations for the organization of the transport process, which will primarily relate to improving its quality and safety. The article establishes the relationship of factors affecting the efficiency of technical operation of the vehicle, which in turn affects the quality indicators of inter-municipal passenger traffic. Quality scores are considered simple to calculate and easy to use; Quality indicators are formed in such a way that they can be used to judge the activities of carriers in the field of improving the quality of the transport process and, thus, to separate the quality aspects that depend and do not depend on their activities. The article uses indicators developed on the basis of the requirements of quality standards for transport services. Such an approach in the process of managing passenger traffic in intermunicipal traffic can greatly contribute to improving the quality of service to the population by intermunicipal road transport. The analysis made it possible to establish modern features of the functioning of passenger traffic in intermunicipal traffic and outline ways to improve the quality of transportation and the efficiency of passenger road transport, of which, first of all, one can single out: increasing the efficiency of using road transport, reducing transport costs, developing the production and technical base. and maintenance and repair technologies.