Knowledge Management and Changes Management In University Libraries

• Main Authors: Radoje Cvejic, Jelena Mijailovic
• Format: Article
• Language: English
• Published: Eftimie Murgu University of Resita 2009-10-01
• Series: Analele Universităţii "Eftimie Murgu" Reşiţa: Fascicola I, Inginerie
• Subjects: knowledge management; changes management; library
• Online Access: http://anale-ing.uem.ro/2009/2009_a12.pdf

The knowledge economy is a new concept that has appeared world wide in recent years. As a sub-discipline of the knowledge economy, knowlege management is a completely new concept and method of management. In this environment libraries becomes more significant. The conventional functions of a library are to collect, process, disseminate and store information and documents in order to provide services for the society. In the knowledge economy era, the library will become a treasure-house of human knowledge. Knowledge management is an important business concept, incorporated in the business and organizational culture as serious participant in the world market. Since the modern consumer or customer service expect high quality products and services, it is necessary that the entities - the same bidders have timely information, knowledge and techniques required for the better serving their customers. Knowledge management systems are systems based on the information technology, which enables participants in the market knowledge and continuous learning. Among the participants in the market are academic institutions, universities, as providers of educational and pedagogical services.