An Outsourcing Expert System for Governing Organizations
Making the right decision about doing activities in-house vs. outsourcing is one of the important management decisions. The considerable effect of this decision on organizational performance and responsiveness is supported by theoretical and empirical evidence. In this study, using the experts’ know...
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University of Tehran
2016-10-01
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doaj-bd95496293014b85a5e28a3fb86df1912020-11-24T23:14:09ZfasUniversity of TehranJournal of Information Technology Management 2008-58932423-50592016-10-018356759010.22059/jitm.2016.5846458464An Outsourcing Expert System for Governing OrganizationsMeisam Shahbazi0Farhad Kianifar1Assistant Prof., Faculty of Management and Accounting, Farabi Campus University of Tehran, Qom, IranMSc. in Geodesy Engineering, National Cartographic Center, Tehran, IranMaking the right decision about doing activities in-house vs. outsourcing is one of the important management decisions. The considerable effect of this decision on organizational performance and responsiveness is supported by theoretical and empirical evidence. In this study, using the experts’ knowledge extraction and modeling, we have designed a logical framework for deciding about outsourcing in governing organizations and accordingly an expert system has been developed. As an applied research a descriptive approach and case study method have been used. Objectives, inevitable circumstances, requirements, background conditions and facilitators have been identified as the underlying components of the system. The system provides a recommendation for each activity and prioritizes them based on readiness for outsourcing. An implementation in IT department of a sample organization is provided and the results are analyzed. In the end, the proposed system for activities of IT Management was carried out in one of the organizations and consequently the obtained outputs and results were analyzed.https://jitm.ut.ac.ir/article_58464_64db782b428ece511f0582b1c9c5254c.pdfDecision support systemGovernment OrganizationKnowledge ExtractionOutsourcing |
collection |
DOAJ |
language |
fas |
format |
Article |
sources |
DOAJ |
author |
Meisam Shahbazi Farhad Kianifar |
spellingShingle |
Meisam Shahbazi Farhad Kianifar An Outsourcing Expert System for Governing Organizations Journal of Information Technology Management Decision support system Government Organization Knowledge Extraction Outsourcing |
author_facet |
Meisam Shahbazi Farhad Kianifar |
author_sort |
Meisam Shahbazi |
title |
An Outsourcing Expert System for Governing Organizations |
title_short |
An Outsourcing Expert System for Governing Organizations |
title_full |
An Outsourcing Expert System for Governing Organizations |
title_fullStr |
An Outsourcing Expert System for Governing Organizations |
title_full_unstemmed |
An Outsourcing Expert System for Governing Organizations |
title_sort |
outsourcing expert system for governing organizations |
publisher |
University of Tehran |
series |
Journal of Information Technology Management |
issn |
2008-5893 2423-5059 |
publishDate |
2016-10-01 |
description |
Making the right decision about doing activities in-house vs. outsourcing is one of the important management decisions. The considerable effect of this decision on organizational performance and responsiveness is supported by theoretical and empirical evidence. In this study, using the experts’ knowledge extraction and modeling, we have designed a logical framework for deciding about outsourcing in governing organizations and accordingly an expert system has been developed. As an applied research a descriptive approach and case study method have been used. Objectives, inevitable circumstances, requirements, background conditions and facilitators have been identified as the underlying components of the system. The system provides a recommendation for each activity and prioritizes them based on readiness for outsourcing. An implementation in IT department of a sample organization is provided and the results are analyzed. In the end, the proposed system for activities of IT Management was carried out in one of the organizations and consequently the obtained outputs and results were analyzed. |
topic |
Decision support system Government Organization Knowledge Extraction Outsourcing |
url |
https://jitm.ut.ac.ir/article_58464_64db782b428ece511f0582b1c9c5254c.pdf |
work_keys_str_mv |
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