PENGGUNAAN MODEL REGRESI TOBIT UNTUK MENGANALISA FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP KEPUASAN KONSUMEN UNTUK JASA PENGANGKUTAN BARANG

This research compares the regression results of OLS and Tobit methods to analyze the effects of age, educational level and the type of good shipped on consumer satisfaction for the service of shipping goods between Surabaya and Sumbawa by PT Antar Nusa by ship. If OLS is used with censured data, th...

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Bibliographic Details
Main Authors: Imelda Yuliana Suhardi, Richard Llewelyn
Format: Article
Language:English
Published: Petra Christian University 2001-01-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/15613

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