Workplace violence against doctors in a tertiary care hospital

• Main Authors: Sandeep Grover, Nobel Dalton, Ajit Avasthi
• Format: Article
• Language: English
• Published: Wolters Kluwer Medknow Publications 2020-01-01
• Series: Industrial Psychiatry Journal
• Subjects: causes; doctors; prevention; violence; workplace
• Online Access: http://www.industrialpsychiatry.org/article.asp?issn=0972-6748;year=2020;volume=29;issue=1;spage=38;epage=46;aulast=Grover
• ISSN: 0972-6748; 0976-2795

Aim: This study aimed to evaluate the magnitude and factors associated with violence against doctors. Materials and Methods: An online survey of doctors working in a tertiary care hospital in India was done by using the modified version of the workplace violence (WPV) in the Health Sector Questionnaire, developed by the World Health Organization. Results: Out of the 353 participants, 193 doctors (54.6%) reported being exposed to violence at their workplace in the past 6 months. Participants from the medical branches (57.8%), senior residents (60.3%), and those who were posted in emergency services (79.4%) and night duty (56.1%) reported more violence. The most common type of WPV was verbal abuse (91.2%), and the perpetrators were relatives of the patients (51.7%). The possible perceived reasons for WPV were patient overload (69.7%), prolonged duty hours and excessive workload (69.7%), and long waiting periods for patients/caregivers (66.9%). The majority of the participants considered that recruiting an adequate number of professional and paraprofessional staff (75.6%) can lead to a reduction in WPV. Conclusions: The present study suggests that more than half of the doctors working in a tertiary care hospital in India face WPV. There is a lack of specific redressal mechanism to address WPV. Accordingly, there is a need to develop a mechanism for reporting of WPV and to implement preventive strategies at the individual level and at the system level. There is need for strengthening and implementing laws and making new policies to reduce WPV.