How different Perceived Leadership Styles have an influence on Organisational Commitment on Tourism SMEs?

• Main Authors: Hassan Mahfooz Rao, Uzma Zaidi*
• Format: Article
• Language: English
• Published: AfricaJournals 2020-01-01
• Series: African Journal of Hospitality, Tourism and Leisure
• Subjects: perceived leadership styles; organisational commitment; tourism smes; autocratic style; motivation
• Online Access: https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_10_vol_9_1__2020_uk_-saudi.pdf

The objective of this study was to analyse the issues that tourism SMEs face in adopting the right perceived leadership style within the workplace and its impact on the organisational commitment of the employees. The study aimed to understand the problems related to leadership styles for SMEs and determined its impact on organisational commitment. This study helped to identify the role of the right leadership style to help SMEs gain success. This study used quantitative research and primary data. The sample was 383 employees. A self-prepared questionnaire was used with a 5-point Likert scale to measure the leadership style and commitment variables. The questionnaire was shared with HR and employees at the SMEs. The results of the study helped in answering the research questions. The study found that most of the tourism SMEs use the autocratic style in the organisation which directly negatively impacts the organisational commitment of the employees. The majority of the employees responded that they often want to leave the organisation. However, the results also showed that employees would stay given that their leaders sometimes gave them the freedom to express their opinion. Furthermore, it was found that the lack of involvement of employees has lowered the emotional attachment to the workplace of employees and as a result, their commitment and motivation to do their job have been impacted. The significant association of perceived leadership styles with organisational commitment has been proved statistically. Thus, it has been concluded that tourism SMEs must use democratic or other leadership styles that are appropriate as per the culture in their workplace where employees are given autonomy and freedom to give their opinions. Empowerment will also enhance the organisational commitment in a positive manner.