Service Quality - Determining Factors
The goal of the paper is to present the development of social service system in Lithuania. The first period is from 1990 to 1998. It is stated that the first period is characterized by the rapid increase in the amount of social services. The second period started in 1998 and its distinguishing chara...
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| Format: | Article |
| Language: | Lithuanian |
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Vilnius University Press
2015-10-01
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| Series: | STEPP: Socialinė Teorija, Empirija, Politika ir Praktika |
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| Online Access: | http://www.journals.vu.lt/STEPP/article/view/8505 |
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doaj-c5f59b3ada73415d9cbfb74309ddeba0 |
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Article |
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doaj-c5f59b3ada73415d9cbfb74309ddeba02020-11-24T21:59:02ZlitVilnius University PressSTEPP: Socialinė Teorija, Empirija, Politika ir Praktika1648-24252345-02662015-10-01110.15388/STEPP.2001.0.8505Service Quality - Determining FactorsLaimutė ŽalimienėThe goal of the paper is to present the development of social service system in Lithuania. The first period is from 1990 to 1998. It is stated that the first period is characterized by the rapid increase in the amount of social services. The second period started in 1998 and its distinguishing characteristic is an attention to the quality of social services. The issues and difficulties of quality measurement are discussed in the last part of the paper.http://www.journals.vu.lt/STEPP/article/view/8505Social servicesDevelopmentQualityLithuania |
| collection |
DOAJ |
| language |
Lithuanian |
| format |
Article |
| sources |
DOAJ |
| author |
Laimutė Žalimienė |
| spellingShingle |
Laimutė Žalimienė Service Quality - Determining Factors STEPP: Socialinė Teorija, Empirija, Politika ir Praktika Social services Development Quality Lithuania |
| author_facet |
Laimutė Žalimienė |
| author_sort |
Laimutė Žalimienė |
| title |
Service Quality - Determining Factors |
| title_short |
Service Quality - Determining Factors |
| title_full |
Service Quality - Determining Factors |
| title_fullStr |
Service Quality - Determining Factors |
| title_full_unstemmed |
Service Quality - Determining Factors |
| title_sort |
service quality - determining factors |
| publisher |
Vilnius University Press |
| series |
STEPP: Socialinė Teorija, Empirija, Politika ir Praktika |
| issn |
1648-2425 2345-0266 |
| publishDate |
2015-10-01 |
| description |
The goal of the paper is to present the development of social service system in Lithuania. The first period is from 1990 to 1998. It is stated that the first period is characterized by the rapid increase in the amount of social services. The second period started in 1998 and its distinguishing characteristic is an attention to the quality of social services. The issues and difficulties of quality measurement are discussed in the last part of the paper. |
| topic |
Social services Development Quality Lithuania |
| url |
http://www.journals.vu.lt/STEPP/article/view/8505 |
| work_keys_str_mv |
AT laimutezalimiene servicequalitydeterminingfactors |
| _version_ |
1725849600462422016 |