Intentional Forgetting in Organizations: The Importance of Eliminating Retrieval Cues for Implementing New Routines

To cope with the already large, and ever increasing, amount of information stored in organizational memory, “forgetting,” as an important human memory process, might be transferred to the organizational context. Especially in intentionally planned change processes (e.g., change management), forgetti...

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Bibliographic Details
Main Authors: Annette Kluge, Norbert Gronau
Format: Article
Language:English
Published: Frontiers Media S.A. 2018-02-01
Series:Frontiers in Psychology
Subjects:
Online Access:http://journal.frontiersin.org/article/10.3389/fpsyg.2018.00051/full