The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers
This study investigate the impact of organizational justice and job motivation on organizational citizenship behavior and its impact on satisfaction and loyalty of taxpayers. The statistical population of this study was formed by 7191 tax affairs of Tehran employees. Exploratory and confirmatory fac...
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2017-02-01
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Online Access: | http://kutaksam.karabuk.edu.tr/index.php/ilk/article/view/710 |
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doaj-d2329f903b4c4eedbf6f16df7e223f232020-11-24T22:32:27ZaraKarabuk UniversityTarih Kültür ve Sanat Araştırmaları Dergisi2147-06262017-02-016113615110.7596/taksad.v6i1.710The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on TaxpayersMobina GhaziSeyed Mahdi JalaliThis study investigate the impact of organizational justice and job motivation on organizational citizenship behavior and its impact on satisfaction and loyalty of taxpayers. The statistical population of this study was formed by 7191 tax affairs of Tehran employees. Exploratory and confirmatory factor analysis method was used to evaluate the construct validity and standardization of research. Cronbach's alpha coefficient of questionnaire that calculated 0/97 was used to achieve Reliability of study. Therefore in this study, based on previous research and literature, the conceptual model and hypotheses were developed and tested on a sample of 401 person. Results of data analysis using structural equation modeling showed that all job related characteristics (except for feedback) on all aspects of job motivation, job motivation and organizational justice (except interactional justice) on OCB and Finally OCB is significant because of the satisfaction and loyalty of taxpayers and were confirmed.http://kutaksam.karabuk.edu.tr/index.php/ilk/article/view/710Job characteristics, Organizational justice, Job motivation, OCB, Taxpayer satisfaction and loyalty. |
collection |
DOAJ |
language |
Arabic |
format |
Article |
sources |
DOAJ |
author |
Mobina Ghazi Seyed Mahdi Jalali |
spellingShingle |
Mobina Ghazi Seyed Mahdi Jalali The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers Tarih Kültür ve Sanat Araştırmaları Dergisi Job characteristics, Organizational justice, Job motivation, OCB, Taxpayer satisfaction and loyalty. |
author_facet |
Mobina Ghazi Seyed Mahdi Jalali |
author_sort |
Mobina Ghazi |
title |
The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers |
title_short |
The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers |
title_full |
The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers |
title_fullStr |
The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers |
title_full_unstemmed |
The Effects of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers |
title_sort |
effects of organizational justice and job motivation on organizational citizenship behavior and its impact on taxpayers |
publisher |
Karabuk University |
series |
Tarih Kültür ve Sanat Araştırmaları Dergisi |
issn |
2147-0626 |
publishDate |
2017-02-01 |
description |
This study investigate the impact of organizational justice and job motivation on organizational citizenship behavior and its impact on satisfaction and loyalty of taxpayers. The statistical population of this study was formed by 7191 tax affairs of Tehran employees. Exploratory and confirmatory factor analysis method was used to evaluate the construct validity and standardization of research. Cronbach's alpha coefficient of questionnaire that calculated 0/97 was used to achieve Reliability of study. Therefore in this study, based on previous research and literature, the conceptual model and hypotheses were developed and tested on a sample of 401 person. Results of data analysis using structural equation modeling showed that all job related characteristics (except for feedback) on all aspects of job motivation, job motivation and organizational justice (except interactional justice) on OCB and Finally OCB is significant because of the satisfaction and loyalty of taxpayers and were confirmed. |
topic |
Job characteristics, Organizational justice, Job motivation, OCB, Taxpayer satisfaction and loyalty. |
url |
http://kutaksam.karabuk.edu.tr/index.php/ilk/article/view/710 |
work_keys_str_mv |
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