Evaluating the quality of training courses: a comparison of different designs for evaluating training
This paper aims to show that some designs for evaluating training are more suitable than others in a quality approach. Effectively, several practices of evaluation are incompatible. These are presented in the first section: Kirkpatrick’s fourlevel training evaluation model (Reaction, Learning, Behav...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Etudes Scientifiques Spécialisées Appliquées aux Communications Humaines, Economiques, Sociales et Symboliques
2009-01-01
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Series: | Essachess |
Subjects: | |
Online Access: | http://www.essachess.com/index.php/jcs/article/view/62/32 |
Summary: | This paper aims to show that some designs for evaluating training are more suitable than others in a quality approach. Effectively, several practices of evaluation are incompatible. These are presented in the first section: Kirkpatrick’s fourlevel training evaluation model (Reaction, Learning, Behavior and Results), Kraiger’s comprehensive model based on learning outcomes, as well as the more recent designs taking into account multiple stakeholder perceptions (Michalski & Cousins). On the basis of these works and of some original practices, we attempt to show the aspects which are the most adapted to a total quality approach. |
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ISSN: | 2066-5083 1775-352X |