The influence of consumer protection on the satisfaction of airline passengers

In a society in continuous development, air transport is no longer a luxury, but a means of transportation for everyone. As a result of rising living standards, reducing the cost of air travel compared to other means of transport, more and more people prefer to travel by air even at short distances....

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Bibliographic Details
Main Authors: Neacşu Nicoleta Andreea, Madar Anca
Format: Article
Language:English
Published: Sciendo 2019-05-01
Series:Proceedings of the International Conference on Business Excellence
Subjects:
Online Access:https://doi.org/10.2478/picbe-2019-0011