VARIABEL ANTASEDEN DAN KONSEKUENSI DARI KINERJA KUALITAS : STUDI EMPIRIS PADA PERUSAHAAN MANUFAKTUR DENGAN STANDAR NASIONAL INDONESIA

VARIABEL ANTASEDEN DAN KONSEKUENSI DARI KINERJA KUALITAS : STUDI EMPIRIS PADA PERUSAHAAN MANUFAKTUR DENGAN STANDAR NASIONAL INDONESIA

The purpose of this study are to investigate the influence of quality management control systems (quality goal, quality feedback, quality incentives) and environmental accounting on quality performance, the influence of quality performance on both financial performance and customer satisfaction, and...

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Bibliographic Details
Main Author: Dwi Handayani
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Magelang 2017-03-01
Series:Jurnal Analisis Bisnis Ekonomi
Subjects:
quality
performance
environmental accounting
customer satisfaction
Online Access:http://journal.ummgl.ac.id/index.php/bisnisekonomi/article/view/1826

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