Application of an assisting model to improve care in ambulatory major surgery and short stay

<strong>Foundation:</strong> Difficulties have been evidenced in the coordination between primary and secondary health levels in the process of patient care in ambulatory major surgery and short stay surgery. <br /><strong>Objective:</strong> to evaluate the satisfactio...

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Main Authors: Javier Cruz Rodríguez, Abraham Dimas Reyes Pérez, Joaquín Zurbano Fernández, María del Carmen Rodríguez Fernández, Fara Rodríguez Becerra, Eusebio Alejandro Hernández Lema
Format: Article
Language:Spanish
Published: Centro Provincial de Información de Ciencias Médicas. Cienfuegos 2019-06-01
Series:Medisur
Subjects:
Online Access:http://www.medisur.sld.cu/index.php/medisur/article/view/4017
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spelling doaj-dde1c872e18a423ab36f49f85590f50d2020-11-25T01:56:47ZspaCentro Provincial de Información de Ciencias Médicas. CienfuegosMedisur1727-897X2019-06-011733413491693Application of an assisting model to improve care in ambulatory major surgery and short stayJavier Cruz Rodríguez0Abraham Dimas Reyes Pérez1Joaquín Zurbano Fernández2María del Carmen Rodríguez Fernández3Fara Rodríguez Becerra4Eusebio Alejandro Hernández Lema5Hospital Clínico-Quirúrgico Arnaldo Milián Castro. Santa Clara. Villa ClaraHospital Militar Clínico-Quirúrgico Docente Comandante Manuel Fajardo Rivero. Santa Clara, Villa ClaraHospital Universitario Arnaldo Milián Castro. Santa Clara. Villa ClaraUniversidad Central “Marta Abreu de Las Villas”. Santa Clara. Villa Clara†Universidad de Ciencias Pedagógicas Félix Varela Morales. Santa Clara. Villa ClaraHospital Clínico-Quirúrgico Arnaldo Milián Castro. Santa Clara. Villa Clara<strong>Foundation:</strong> Difficulties have been evidenced in the coordination between primary and secondary health levels in the process of patient care in ambulatory major surgery and short stay surgery. <br /><strong>Objective:</strong> to evaluate the satisfaction and quality perceived by patients and family members with the application of an assisting model, a procedure guide and a clinical history model for care improvement in ambulatory major surgery and short stay surgery. <br /><strong>Methods:</strong> a quasi-experimental study was conducted to evaluate the satisfaction and perceived quality of patients with their experience in ambulatory or short-stay elective major surgery, and by their relatives. The experimental group was constituted of 22 patients and 22 relatives, and the control group was composed of 28 patients and 28 relatives. Satisfaction was assessed using a Likert scale. The Mann-Whitney U-score was applied for comparisons between the experimental and control groups and for two independent samples. <br /><strong>Results:</strong> there was correspondence between both groups of patients, experimental and control, with a similar behavior between satisfaction and indicators of perceived quality. In the patients of the experimental group, satisfaction and perceived quality indicators showed better results in the post-test, with the exception of the indicator accessibility. <br /><strong>Conclusion:</strong> the application of assisting proposals contributed to the achievement of high levels of satisfaction and perceived quality in patients and relatives.http://www.medisur.sld.cu/index.php/medisur/article/view/4017procedimientos quirúrgicos ambulatoriosorganización y administraciónatención médica secundariaatención primaria de salud
collection DOAJ
language Spanish
format Article
sources DOAJ
author Javier Cruz Rodríguez
Abraham Dimas Reyes Pérez
Joaquín Zurbano Fernández
María del Carmen Rodríguez Fernández
Fara Rodríguez Becerra
Eusebio Alejandro Hernández Lema
spellingShingle Javier Cruz Rodríguez
Abraham Dimas Reyes Pérez
Joaquín Zurbano Fernández
María del Carmen Rodríguez Fernández
Fara Rodríguez Becerra
Eusebio Alejandro Hernández Lema
Application of an assisting model to improve care in ambulatory major surgery and short stay
Medisur
procedimientos quirúrgicos ambulatorios
organización y administración
atención médica secundaria
atención primaria de salud
author_facet Javier Cruz Rodríguez
Abraham Dimas Reyes Pérez
Joaquín Zurbano Fernández
María del Carmen Rodríguez Fernández
Fara Rodríguez Becerra
Eusebio Alejandro Hernández Lema
author_sort Javier Cruz Rodríguez
title Application of an assisting model to improve care in ambulatory major surgery and short stay
title_short Application of an assisting model to improve care in ambulatory major surgery and short stay
title_full Application of an assisting model to improve care in ambulatory major surgery and short stay
title_fullStr Application of an assisting model to improve care in ambulatory major surgery and short stay
title_full_unstemmed Application of an assisting model to improve care in ambulatory major surgery and short stay
title_sort application of an assisting model to improve care in ambulatory major surgery and short stay
publisher Centro Provincial de Información de Ciencias Médicas. Cienfuegos
series Medisur
issn 1727-897X
publishDate 2019-06-01
description <strong>Foundation:</strong> Difficulties have been evidenced in the coordination between primary and secondary health levels in the process of patient care in ambulatory major surgery and short stay surgery. <br /><strong>Objective:</strong> to evaluate the satisfaction and quality perceived by patients and family members with the application of an assisting model, a procedure guide and a clinical history model for care improvement in ambulatory major surgery and short stay surgery. <br /><strong>Methods:</strong> a quasi-experimental study was conducted to evaluate the satisfaction and perceived quality of patients with their experience in ambulatory or short-stay elective major surgery, and by their relatives. The experimental group was constituted of 22 patients and 22 relatives, and the control group was composed of 28 patients and 28 relatives. Satisfaction was assessed using a Likert scale. The Mann-Whitney U-score was applied for comparisons between the experimental and control groups and for two independent samples. <br /><strong>Results:</strong> there was correspondence between both groups of patients, experimental and control, with a similar behavior between satisfaction and indicators of perceived quality. In the patients of the experimental group, satisfaction and perceived quality indicators showed better results in the post-test, with the exception of the indicator accessibility. <br /><strong>Conclusion:</strong> the application of assisting proposals contributed to the achievement of high levels of satisfaction and perceived quality in patients and relatives.
topic procedimientos quirúrgicos ambulatorios
organización y administración
atención médica secundaria
atención primaria de salud
url http://www.medisur.sld.cu/index.php/medisur/article/view/4017
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