Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment.
The study sought to determine the perceived level of importance and perceived level of satisfaction of college students on 16 areas of student service commonly provided in a tertiary education setting within any university as prescribed and observed by local and international standards of tertiar...
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The International Academic Forum
2014-02-01
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doaj-de5aef677bd04091aaebf97f78fd45302020-11-24T23:55:39ZengThe International Academic ForumIAFOR Journal of Education2187-05942187-05942014-02-0121173196Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment.Marilyn L. Balmeo0Allan B. Castro1Kristine Joy T. Caplis2Kizzylenn N. Camba3Jahziel Gillian M. Cruz4Marion G. Orap5Joroma Sol T. Cabutotan6Saint Louis University, PhilippinesSaint Louis University, PhilippinesSaint Louis University, PhilippinesSaint Louis University, PhilippinesSaint Louis University, PhilippinesSaint Louis University, PhilippinesSaint Louis University, PhilippinesThe study sought to determine the perceived level of importance and perceived level of satisfaction of college students on 16 areas of student service commonly provided in a tertiary education setting within any university as prescribed and observed by local and international standards of tertiary education. Each area was tested to determine the existence of a significant relationship between the measured response by respondents on their perceived level of importance and perceived level of satisfaction. The existence of a significant relationship between the two variables indicates that the given area of the learning environment is a major predictor towards student satisfaction. Item analysis was also performed on each area of the learning environment to determine specific indicators of student satisfaction. The results of this research serves as a benchmark to any university [with similar status as the locale of the study] in identifying particular areas of the learning environment that are crucial in determining student satisfaction and must be focus of university maintenance and development so as to achieve a learner-friendly school environment. The research was conducted with 399 students enrolled in Saint Louis University distributed in proportion to the population distribution of students in the different colleges within the said University.http://iafor.org/wp-content/uploads/2014/02/article-7-IAFOR-Journal-of-Education.pdfStudent satisfactionPerceived level of importanceStudent services |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Marilyn L. Balmeo Allan B. Castro Kristine Joy T. Caplis Kizzylenn N. Camba Jahziel Gillian M. Cruz Marion G. Orap Joroma Sol T. Cabutotan |
spellingShingle |
Marilyn L. Balmeo Allan B. Castro Kristine Joy T. Caplis Kizzylenn N. Camba Jahziel Gillian M. Cruz Marion G. Orap Joroma Sol T. Cabutotan Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. IAFOR Journal of Education Student satisfaction Perceived level of importance Student services |
author_facet |
Marilyn L. Balmeo Allan B. Castro Kristine Joy T. Caplis Kizzylenn N. Camba Jahziel Gillian M. Cruz Marion G. Orap Joroma Sol T. Cabutotan |
author_sort |
Marilyn L. Balmeo |
title |
Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. |
title_short |
Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. |
title_full |
Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. |
title_fullStr |
Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. |
title_full_unstemmed |
Exploring Major Predictors of Student Satisfaction: An Input towards a Learning-Friendly School Environment. |
title_sort |
exploring major predictors of student satisfaction: an input towards a learning-friendly school environment. |
publisher |
The International Academic Forum |
series |
IAFOR Journal of Education |
issn |
2187-0594 2187-0594 |
publishDate |
2014-02-01 |
description |
The study sought to determine the perceived level of importance and perceived level of
satisfaction of college students on 16 areas of student service commonly provided in a tertiary
education setting within any university as prescribed and observed by local and international
standards of tertiary education.
Each area was tested to determine the existence of a significant relationship between the
measured response by respondents on their perceived level of importance and perceived level of
satisfaction. The existence of a significant relationship between the two variables indicates that
the given area of the learning environment is a major predictor towards student satisfaction. Item
analysis was also performed on each area of the learning environment to determine specific
indicators of student satisfaction.
The results of this research serves as a benchmark to any university [with similar status as the
locale of the study] in identifying particular areas of the learning environment that are crucial in
determining student satisfaction and must be focus of university maintenance and development so
as to achieve a learner-friendly school environment.
The research was conducted with 399 students enrolled in Saint Louis University distributed in
proportion to the population distribution of students in the different colleges within the said
University. |
topic |
Student satisfaction Perceived level of importance Student services |
url |
http://iafor.org/wp-content/uploads/2014/02/article-7-IAFOR-Journal-of-Education.pdf |
work_keys_str_mv |
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