Behind the clock: elucidating factors contributing to longer clinic appointment duration and patient wait time

Behind the clock: elucidating factors contributing to longer clinic appointment duration and patient wait time

Abstract Background Longer wait time in ambulatory clinics can disrupt schedules and decrease satisfaction. We investigated factors associated with patient wait time (WT, check-in to examination room placement), approximate clinician time (ACT, completion of nurse assessment to check-out), and total...

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Bibliographic Details
Main Authors: Daniel Jonathan Kagedan, Stephen B. Edge, Kazuaki Takabe
Format: Article
Language:English
Published: BMC 2021-01-01
Series:BMC Health Services Research
Subjects:
Breast surgery
Breast cancer
Surgical training
Ambulatory care
Time factors
Online Access:https://doi.org/10.1186/s12913-021-06079-y

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