AMQM System for Measuring the Quality of Postal Services
The work presents the AMQM (Automatic Mail QualityMeasurement) system for measuring the quality of postal services.The system has been developed at the request of UPUtheworld postal union. AMQM represents an advanced managerialtools whose main task is to obtain objective data on thequality of provid...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Zagreb, Faculty of Transport and Traffic Sciences
2007-03-01
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| Series: | Promet (Zagreb) |
| Subjects: | |
| Online Access: | http://www.fpz.unizg.hr/traffic/index.php/PROMTT/article/view/944 |