APA (7th ed.) Citation

Ryglová, K., Vajčnerová, I., & Šácha, J. (2012). Servqual potential for quality management in hotel services. Mendel University Press.

Chicago Style (17th ed.) Citation

Ryglová, Kateřina, Ida Vajčnerová, and Jakub Šácha. Servqual Potential for Quality Management in Hotel Services. Mendel University Press, 2012.

MLA (8th ed.) Citation

Ryglová, Kateřina, et al. Servqual Potential for Quality Management in Hotel Services. Mendel University Press, 2012.