Development of a Relationship Quality Measurement Instrument for Casual Dining Restaurants
This study seeks to develop a relationship quality measurement too that can be used in casual or family dining restaurants. This study also identifies factors that contribute to the establishment of relationship quality in casual dining / family restaurants. The measurement instrument can be used to...
Main Authors: | Sisa Ngcwangu, Sindisiwe Phulile Vibetti, Joseph Robert Roberson |
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Format: | Article |
Language: | English |
Published: |
AfricaJournals
2020-09-01
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Series: | African Journal of Hospitality, Tourism and Leisure |
Subjects: | |
Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_21_9_4__698-716.pdf |
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