Quality indicators of dental health care in Serbia

Health care has witnessed considerable progresses toward quality improvement over the past two decades. More precisely, there have been global efforts aimed to improve this aspect of health care along with experts and decision-makers reaching the consensus that quality is one of the most significant...

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Bibliographic Details
Main Authors: Jovanović Svetlana, Milošević Maja, Aleksić-Hajduković Irena, Mandić Jelena
Format: Article
Language:English
Published: Serbian Medical Society - Dental Section, Belgrade 2019-01-01
Series:Stomatološki glasnik Srbije
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0039-1743/2019/0039-17431901036J.pdf
Description
Summary:Health care has witnessed considerable progresses toward quality improvement over the past two decades. More precisely, there have been global efforts aimed to improve this aspect of health care along with experts and decision-makers reaching the consensus that quality is one of the most significant dimensions and features of health system. Quality health care implies highly efficient resource use in order to meet patient's needs in terms of prevention and treatment. Quality health care is provided in a safe way while meeting patients' expectations and avoiding unnecessary losses. The mission of continuous improvement in quality of care is to achieve safe and reliable health care through mutual efforts of all the key supporters of health system to protect patients' interests. A systematic approach to measuring the process of care through quality indicators (QIs) poses the greatest challenge to continuous quality improvement in health care. Quality indicators are quantitative indicators used for monitoring and evaluating quality of patient care and treatment, continuous professional development (CPD), maintaining waiting lists, patients and staff satisfaction, and patient safety.
ISSN:0039-1743
1452-3701