Kurumsal Yönetim Standartları Ağırlıklandırılmış Kalite Analizi (Corporate Governance Standards Weighted Quality Analysis)
Providing health and health services always plays important role in maintenance of human life in a quality way and protection of its continuity. The most important factors to achieve health services quality are the structure of hospital management, institutionalization and the success of the stra...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Isarder
2016-03-01
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| Series: | İşletme Araştırmaları Dergisi |
| Subjects: | |
| Online Access: | http://isarder.org/2016/vol.8_issue.1_article011_full_text.pdf |
| Summary: | Providing health and health services always plays important role in maintenance
of human life in a quality way and protection of its continuity. The most important
factors to achieve health services quality are the structure of hospital management,
institutionalization and the success of the strategic management process. It is closely
associated with the hospital's level of institutionalization to achieve effectively
managing hospital services in its complex structure. This study aims to achieve the
standards of quality analysis of Corporate Services and Support Services Health
Services dimensions of the Standards of Quality in Health Hospital Kit with the
weighted Multidimensional Quality Model. For this purpose; by determining the
distribution in terms of structure, process and outcomes technical and functional quality
were evaluated by the analysis of standards and standards' points with the model. As a
result, SKS-Hospital was found to have the strengths in terms of institutionalization and
weaknesses on behalf ÇBKM and additionally SKS-Hospital has been proposed to
strengthen the outcome-oriented standards for institutionalization and to improve the
efficiency of hospital management. |
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| ISSN: | 1309-0712 |