Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey
Crowdsourced business intelligence (CrowdBI), which leverages the crowdsourced user-generated data to extract useful knowledge about business and create marketing intelligence to excel in the business environment, has become a surging research topic in recent years. Compared with the traditional bus...
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doaj-fdf0cd38b0e142ea895f0a4e870aae4c2021-03-29T22:30:10ZengIEEEIEEE Access2169-35362019-01-017266062663010.1109/ACCESS.2019.29010278649614Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A SurveyBin Guo0https://orcid.org/0000-0001-7631-3386Yan Liu1Yi Ouyang2Vincent W. Zheng3Daqing Zhang4Zhiwen Yu5School of Computer Science, Northwestern Polytechnical University, Xi’an, ChinaSchool of Computer Science, Northwestern Polytechnical University, Xi’an, ChinaSchool of Computer Science, Northwestern Polytechnical University, Xi’an, ChinaAdvanced Digital Sciences Center, SingaporeDépartement Réseaux et Services Multimédia Mobiles, Institut Mines-Télécom/Télécom SudParis, Évry, FranceSchool of Computer Science, Northwestern Polytechnical University, Xi’an, ChinaCrowdsourced business intelligence (CrowdBI), which leverages the crowdsourced user-generated data to extract useful knowledge about business and create marketing intelligence to excel in the business environment, has become a surging research topic in recent years. Compared with the traditional business intelligence that is based on the firm-owned data and survey data, CrowdBI faces numerous unique issues, such as customer behavior analysis, brand tracking, and product improvement, demand forecasting and trend analysis, competitive intelligence, business popularity analysis and site recommendation, and urban commercial analysis. This paper first characterizes the concept model and unique features and presents a generic framework for CrowdBI. It also investigates novel application areas as well as the key challenges and techniques of CrowdBI. Furthermore, we make discussions about the future research directions of CrowdBI.https://ieeexplore.ieee.org/document/8649614/Crowdsourced business intelligenceconsumer behaviorscompetitive intelligencecrowd intelligencecommercial site recommendationbrand trending |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Bin Guo Yan Liu Yi Ouyang Vincent W. Zheng Daqing Zhang Zhiwen Yu |
spellingShingle |
Bin Guo Yan Liu Yi Ouyang Vincent W. Zheng Daqing Zhang Zhiwen Yu Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey IEEE Access Crowdsourced business intelligence consumer behaviors competitive intelligence crowd intelligence commercial site recommendation brand trending |
author_facet |
Bin Guo Yan Liu Yi Ouyang Vincent W. Zheng Daqing Zhang Zhiwen Yu |
author_sort |
Bin Guo |
title |
Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey |
title_short |
Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey |
title_full |
Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey |
title_fullStr |
Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey |
title_full_unstemmed |
Harnessing the Power of the General Public for Crowdsourced Business Intelligence: A Survey |
title_sort |
harnessing the power of the general public for crowdsourced business intelligence: a survey |
publisher |
IEEE |
series |
IEEE Access |
issn |
2169-3536 |
publishDate |
2019-01-01 |
description |
Crowdsourced business intelligence (CrowdBI), which leverages the crowdsourced user-generated data to extract useful knowledge about business and create marketing intelligence to excel in the business environment, has become a surging research topic in recent years. Compared with the traditional business intelligence that is based on the firm-owned data and survey data, CrowdBI faces numerous unique issues, such as customer behavior analysis, brand tracking, and product improvement, demand forecasting and trend analysis, competitive intelligence, business popularity analysis and site recommendation, and urban commercial analysis. This paper first characterizes the concept model and unique features and presents a generic framework for CrowdBI. It also investigates novel application areas as well as the key challenges and techniques of CrowdBI. Furthermore, we make discussions about the future research directions of CrowdBI. |
topic |
Crowdsourced business intelligence consumer behaviors competitive intelligence crowd intelligence commercial site recommendation brand trending |
url |
https://ieeexplore.ieee.org/document/8649614/ |
work_keys_str_mv |
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