Host-guest Encounters in a Tourist Destination: Exploring the Experiences of Sri Lankan Hospitality From a Foreign Tourist's Perspective

In tourism, hospitality is frequently viewed from a service encounter perspective - a perspective that reflects the role hospitality has in service encounters in hospitality businesses. From this perspective, hospitality is interpreted as a business activity, providing food, beverage, lodging and re...

Full description

Bibliographic Details
Main Author: Puwakgaha Kumbure, Sarath Munasinghe (Author)
Other Authors: Hemmington, Nigel (Contributor), Schänzel, Heike (Contributor), Poulston, Jill (Contributor)
Format: Others
Published: Auckland University of Technology, 2019-11-25T02:58:38Z.
Subjects:
Online Access:Get fulltext

Similar Items