Converting relationship value into performance: the effect of commitment and trust
Relationship outcomes, particularly their value and performance, are of interest to both academics and practitioners. This paper therefore reports on a study that attempts to elucidate the effect of two important constructs, namely commitment and trust, on a set of future financial performance outco...
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Format: | Others |
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University of Otago,
2011-09-29T23:14:50Z.
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Online Access: | Get fulltext |