The end of the affair: exit interview efficacy in a New Zealand Hotel chain
This paper presents findings from data analysis of formal exit interviews conducted in two hotel brands. One covers 2004 and 2005 and is a large New Zealand hotel chain with 15 sites. The quantitative data for this brand was collected nationally at multiple sites and is further illuminated by qualit...
| Main Authors: | , , |
|---|---|
| Format: | Others |
| Published: |
University of Technology, Sydney Sydney, Australia,
2011-10-03T01:47:35Z.
|
| Subjects: | |
| Online Access: | Get fulltext |