A place to be me, a place to belong: defining fun at work in a New Zealand call-centre

This paper examines the multiple meanings and differing value that employees attach to 'fun atwork' in a large call-centre. It utilises a phenomenological methodology to identify four components offun at work: (1) 'doing' something exciting (2) a light-hearted expression of self...

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Bibliographic Details
Main Author: Owler, K (Author)
Format: Others
Published: Human Resources Institute of New Zealand Inc, 2014-11-21T00:40:36Z.
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Online Access:Get fulltext
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100 1 0 |a Owler, K  |e author 
245 0 0 |a A place to be me, a place to belong: defining fun at work in a New Zealand call-centre 
260 |b Human Resources Institute of New Zealand Inc,   |c 2014-11-21T00:40:36Z. 
500 |a New Zealand Journal of Human Resource Management, vol.12(1), pp.22 - 33 
520 |a This paper examines the multiple meanings and differing value that employees attach to 'fun atwork' in a large call-centre. It utilises a phenomenological methodology to identify four components offun at work: (1) 'doing' something exciting (2) a light-hearted expression of self (3) positive collegial relationships (4) best balanced with other rewards. The research findings have implications forindividuals, human resource practitioners and managers who seek to make the most of a phenomenon that fascinates so many and seems to offer important organisational benefits. 
540 |a OpenAccess 
650 0 4 |a Fun at work 
650 0 4 |a Workplace friendships 
650 0 4 |a Organisational culture 
650 0 4 |a Identity 
650 0 4 |a Healthy workplaces 
655 7 |a Journal Article 
856 |z Get fulltext  |u http://hdl.handle.net/10292/7967