Contradictions in Value Co-Creation in IT-Enabled Services: A Case of Geocaching
Negative consequences of value co-creation in consumer information systems are rarely assessed in information systems (IS) research. In this empirical case study, we focus on contradictions and structural tensions in information technology (IT)-enabled value co-creation: geocaching. Geocaching is a...
| Main Authors: | , |
|---|---|
| Format: | Others |
| Published: |
ACIS,
2014-12-04T01:20:12Z.
|
| Subjects: | |
| Online Access: | Get fulltext |
| Summary: | Negative consequences of value co-creation in consumer information systems are rarely assessed in information systems (IS) research. In this empirical case study, we focus on contradictions and structural tensions in information technology (IT)-enabled value co-creation: geocaching. Geocaching is a treasure-hunting, recreational activity that uses Global Positioning System (GPS) technology. Based on analysis, we identified four contradictions: i) an open secret society exists; ii) hedonism-seeking undermines hedonistic experiences; iii) one can experience nature while consuming it; and iv) building community occurs with competition. Based on the results, we offer implications for research on value co-creation and the practice of geocaching. |
|---|---|
| Item Description: | Proceedings of the 25th Australasian Conference on Information Systems, 8th - 10th December, Auckland, New Zealand 978-1-927184-26-4 |