Language proficiency and the speech act of complaint of Chinese EFL learners

Complaint is an under-researched speech act in the field of interlanguage pragmatics. Making a complaint runs the risk of impairing the relationship between speaker and hearer as it requires the speaker to express displeasure and frustration to what is believed to be the responsibility of the hearer...

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Bibliographic Details
Main Authors: Li, Rui (Author), Raja Rozina Raja Suleiman (Author)
Format: Article
Language:English
Published: Penerbit Universiti Kebangsaan Malaysia, 2017.
Online Access:Get fulltext